Two people having a calm, attentive support conversation

Everyone welcome

Accessibility

We want everyone to be able to find information, ask for help, and make a referral in a way that works for them.

Our commitment

Safe Nest is committed to making this website usable by as many people as possible, including people who use assistive technology, keyboard navigation, browser zoom, captions, voice control, or alternative ways of communicating.

We use plain language where we can, keep the main actions visible, and treat access needs as part of good housing and support practice rather than an afterthought.

How the site is designed

  • Pages use a logical heading order and meaningful link text.
  • Forms have visible labels, clear instructions, and status messages.
  • Interactive controls can be reached with a keyboard and have visible focus styles.
  • Layouts reflow for phones, tablets, desktops, and zoomed views.
  • Images have alternative text when they convey information; decorative images are hidden from assistive technology.
  • Motion is kept limited and the interface respects reduced-motion preferences.
  • Colour is not the only way we communicate status or an action.

Known limits and our next steps

We are continuing to review image descriptions, form feedback, zoom behaviour, contrast, and the staff area. Some older documents or third-party content may not yet meet the same standard as the public website.

We will prioritise issues that prevent someone from understanding their options, contacting us safely, or completing a referral.

Tell us what would help

If something prevents you from using this site, please contact us or email hello@safenesthousing.org.uk.

Tell us the page, what you were trying to do, and the format or adjustment that would help. You do not need to explain a diagnosis or share sensitive personal information.

We can discuss alternative ways to receive non-confidential information. This website is not monitored as an emergency service; call 999 if someone is in immediate danger.