A welcoming residential street with neighbours and local support

Our service

Refugee move-on

A welcoming home while a new chapter takes shape.

What this service offers

Refugee move-on support helps people and families turn temporary security into a stable home. We focus on the practical tasks of settling, while recognising the importance of belonging, language, community, and choice.

Support can include

  • Help to understand a tenancy, bills, local services, and household routines
  • Support with benefits, documents, appointments, and housing communication
  • Connections to language learning, community activities, health, and advice services
  • Planning for a sustainable home and the support that will be useful after move-on

How support works

We listen to what the person or family already knows and can do, then build a practical plan around the gaps. Support is reviewed as the household becomes more settled and connected.

What progress can look like

The aim is a stable tenancy, stronger local connections, confidence using services, and a home where the next chapter can take shape.

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